Appointment Policy

Last Modified: 30th July 2023
Adorn Spa & Body Studio 
Last Modified: April 1, 2026

At Adorn Spa & Body Studio, we are committed to providing a seamless, elevated experience for every client. To ensure the highest level of service, we ask that all clients adhere to the following policies. 

1. Scheduling & Arrival 

Clients are encouraged to arrive 10–15 minutes early for their appointment 

A 10-minute grace period is provided 

Arrivals beyond 10 minutes may result in shortened service time or rescheduling 

2. Deposits 

An $85 deposit is required for most services 

Services priced at $50 or less may require full prepayment 

Deposits are applied toward your service total 

Membership and package clients may have deposits waived where applicable 

3. Cancellations & Rescheduling 

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. 

Late cancellations may result in forfeiture of deposit 

No-shows will result in loss of deposit and may require prepayment for future bookings 

4. Late Arrivals 

Late arrivals may: 

Result in reduced treatment time 

Require rescheduling 

Be subject to cancellation fees 

5. Health & Safety 

For your safety and optimal results: 

Please reschedule if you are feeling unwell 

Clients must disclose relevant medical history prior to treatment 

Certain conditions or medications may prevent treatment 

Adorn Spa reserves the right to refuse or modify services based on safety considerations. 

6. Treatment Expectations 

Results vary based on individual factors 

Multiple sessions may be required for optimal results 

No guarantees are made regarding outcomes 

7. Children & Guests 

To maintain a relaxing environment: 

Children and additional guests should not accompany you unless receiving services 

8. Payment Policy 

Payment is due at the time of service 

We accept approved forms of payment available at checkout 

9. Respectful Environment 

We maintain a professional, respectful, and inclusive environment. 

Any inappropriate behavior may result in refusal of service and termination of future appointments.